Relationship intelligence platform for MSPs (Managed Service Providers) that provides a live Relationship Health Score for every client account using AI-driven sentiment and risk detection across tickets, transcripts, email, CRM, and docs. Pairs each score with a Next Best Action, giving teams a shared view of account health that used to live only in the owner's head, helping MSPs prevent unexpected churn and identify expansion opportunities.
A live Relationship Health Score for every MSP client account, powered by AI sentiment and risk detection across tickets, email, meeting transcripts, CRM, and documentation. Each score comes with a Next Best Action, creating a shared action layer so the whole team—not just the owner—can read account health and act on early warning signs before churn happens, or spot expansion opportunities. Integrates with existing tools like ConnectWise, Autotask, HubSpot, IT Glue, and Teams, going live in two weeks without replacing existing systems. Includes a proprietary Market Lens that interprets internal signals against external industry context, and a compounding data moat built from cross-provider benchmarks as the customer base grows.
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